Frequently Asked Questions
Everything you need to know about Elix Labs Shilajit and our premium wellness products.
What is Elix Labs Shilajit and how is it sourced?
Elix Labs Shilajit is a premium, mineral-rich resin sourced from high-altitude regions of the Himalayas. Our product is purified using traditional methods to ensure it retains its natural potency and bioactive compounds.
How long does shipping take?
We process all orders within 24-48 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Is your Shilajit lab-tested for purity?
Yes, every batch of Elix Labs Shilajit undergoes rigorous third-party laboratory testing to ensure it is free from heavy metals, contaminants, and fillers, meeting strict safety standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
How should I store my Shilajit resin?
To maintain maximum freshness and potency, store your Shilajit in a cool, dry place away from direct sunlight. Ensure the lid is tightly sealed after every use.